FAQs

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Burning Q's - answered here

Frequently Asked Questions

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Where are you based?

We're based in and serve areas within a 3-hr radius from Metro Atlanta, Georgia, with some exceptions for events further out.

How big are your booths?

They take up about 1.5' sq. of floor space, and we generally need 6'x6' for guests to enjoy the booths. We can work in a space as small as 2' sq.

How will we get the photos?

Your guests will immediately get the photos from BetterBooth within seconds via text/email. You will also have access to the full digital gallery at the conclusion of the event, which contains all the captures; alternatively, you can choose if this full gallery is accessible or hidden during the event as well.

How will we get the prints? & How many do we get?

If you add prints, your guests will receive unlimited prints immediately and they will also get a digital copy of the captures. Every printed photos will also be viewable and downloadable in the full online gallery, which you can choose to hide or make public.

What props and backdrops do you offer?

We have a ton of both! You can see that info here.

How long will it take to receive our photos?

There are two ways you will receive Better Booth photos: Instantly during the event, and afterward via a link.
Your guests will instantly get the photos from BetterBooth within seconds via text/email. You will also have access to the full digital gallery within 24 hours after the event, which contains all the captures; alternatively, you can choose if this full gallery is accessible or hidden during the event. If accessible, you will have access to the full gallery immediately.

Do you have any vendors you recommend?

Yes, from years of experience in the wedding and event industry I have come to work with some of the top vendors and am happy to recommend! I'll also help you find someone if I don't have a good recommendation. Reach out.

How will I receive my photos?

Digitally via text and/or email, as well as instant prints if you add prints to your booking.

Can we customize the Booth?

YES! You can customize:
  • overlays to your prints and/or digital captures
  • the entire digital interface of BetterBooth
  • the interface of the gallery, along with tag lines and custom links for your brand initiatives and/or your gift registry
  • the physical booth with a custom-designed wrap to match your event

Who sets all this up? Will we have a booth attendant?

Every booking will include a professional and fun booth attendant who will represent our company. The booth attendant will set up and tear down the booth, as well as assist guests at the booth to ensure everyone has an awesome time. We'll need an hour for setup and 30 mins for teardown.

Can you accommodate my venue? Or private residence?

Yes! We've worked at tons of venues and private residences. We're a fully insured registered company. As long as we have access to power, we're there! Access to WiFi will allow your guests to receive photos instantly. (We can likely provide WiFi for an additional fee if your venue does not have it.)

What if I have to cancel or reschedule?

Your retainer is non refundable and non transferrable (since we turn away business as soon as you book), a cancellation agreement is outlined in our contract. Each circumstance is unique. I'm a human, and know you are, too. I hope this doesn't happen, but if it does, let's please respect each other and work together to resolve a difficult situation.

Do you have a payment plan?

I do! To reserve a booth, there is a nonrefundable and non transferrable retainer of 50% of your booking. The remaining balance is due 30 days before your event. Everything is done online through your portal; our system will walk you through it!

If it's not Better Booth, you're missing out.

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Thank You!